Product news

We've now added the possibility for custom interpreter service types in the Portal, giving you more flexibility when managing and sorting your own interpreter services presented in the app. Just name your interpreter service type and choose an icon. This improvement also gives you the option to tailor the copy of planned, urgent and emergency services according to your organization's framework.

Need a demo of the feature? Contact us.

We’re excited to introduce a new feature that makes it easy to gather patient feedback. With feedback phrases, you can ask patients e.g. if the app was helpful during your conversation. Their responses are gathered anonymously in the Portal, giving you valuable insights into usability and patient satisfaction.

Would you like to enable this feature for your organization? Contact us today to learn more!

We have heard your requests for more icon options when working with playlists and have now launched the Icon library in the Portal. After you create your playlist, you can now choose an icon to match the content.

Do you have special requests for icons? Let us know!

We know that finding the phrases you need, fast and easily, is crucial when you need to communicate with patients. That’s why we’re now introducing favorite playlists!

• Mark your favorite playlists with a star to make them appear under “Your playlists” on your home screen. This makes it even easier to find the content you use the most, when you need it.
• With this update, we have also made it possible for you to edit the order of your personal playlists on the home page. Click on the order icon to the right of “Your playlists” to choose what order you’d like to see the playlists in.

This feature will be available for all plans.

We continuously work to improve the user experience of our medical translator. This upgrade is focused on how the content in the app is structured. Moving forward, this improvement will make it easier for you to find the playlists you need to work more efficiently.

In line with our vision to solve language barriers throughout health care we are opening up and letting all users explore the content in the app. In this release, all users who have created an account will get access to more and tailored content.

All private healthcare professional app users, who are using the free or Premium version, will from now on be able to create an account in the app. We want to provide the best possible user experience, and this addition will help us tailor the app to your needs moving forward.

This change will not affect patient app users, who will still be able to use the app without creating an account.