5 ways Care to Translate is transforming healthcare communication in mammography and radiology

Explore the impactful ways this translation app enhances diagnostic accuracy, boosts patient safety, and boosts patient safety for a better healthcare experience.

2024-09-03

News

In mammography and radiology, clear communication is more than a convenience, it’s a necessity. Misunderstandings or unclear instructions can lead to compromised patient safety, lower diagnostic accuracy, and an overall less effective healthcare experience. Language barriers further compound these challenges, particularly in diverse patient populations where interpreters may not always be available. Healthcare providers regularly encounter these issues, highlighting the critical need for reliable translation tools. 

Care to Translate has proven to be an effective solution tailored to these challenges. Here are five key benefits specifically noted by our customers in mammography and radiology.

1. Enhanced diagnostic precision 

Accurate mammography depends on the patient’s ability to follow precise instructions. Care to Translate ensures that language barriers do not interfere with the diagnostic process by providing clear, understandable instructions in the patient’s language, leading to higher quality images and more accurate diagnoses.

"Language barriers often lead to poorer quality mammography images, which can result in patients having to reschedule their visits (with an interpreter). With Care to Translate, the quality of images improves significantly." - Region Västernorrland

2. Ensuring safety through accurate communication

Radiology involves complex procedures that require precise communication to ensure patient safety, particularly when administering contrast materials or during MRI scans. Care to Translate allows radiologists to clearly explain procedures, potential sensations, and safety precautions, minimizing the risk of adverse reactions.

“Some patients might be allergic to the CT contrast material. It might cause the same symptoms as something else, and if you don’t have the right tool to translate it correctly, that could cause issues.” - Sykehuset i Vestfold

3. Improved patient comfort and cooperation

In mammography, where patients often feel vulnerable and anxious, the ability to provide instructions in the patient’s native language can significantly enhance their comfort. This leads to better cooperation, which is essential for obtaining high-quality images necessary for accurate diagnoses.

“Patients respond positively when they hear instructions in their own language, making them more comfortable during the screening process. This positive response contributes to reduced stress and a better patient experience.” - Karolinska University Hospital

4. Efficient handling of emergency situations

The ability to quickly and accurately communicate with patients in their native language is crucial in radiology, especially in emergency situations where time is of the essence. The app’s ability to provide instant translations helps radiology departments avoid delays and manage urgent cases more effectively.

“We use Care to Translate for urgent translation needs when there is no prior information about a patient's language or interpreter requirement. Instead of cancelling appointments or waiting for interpreters, we can use the app to communicate with the patient, which saves both time for staff and patients.” - Mälarsjukhuset

5. Streamlined processes 

Mammography is a standardized procedure, but the efficiency of the process can be significantly impacted by language barriers. Care to Translate helps streamline this process by providing pre-set phrases and instructions in multiple languages, ensuring that all patients receive the same high level of care without the need for interpreters.

“Mammography procedures are expedited, boosting efficiency. There is no need to bring along relatives, saving time for both patients and healthcare professionals.” – Karolinska University Hospital

In conclusion 

By breaking down language barriers, Care to Translate is not only improving communication in mammography and radiology but also enhancing patient safety, comfort, and overall healthcare efficiency. 

If you’re interested in learning how Care to Translate could benefit your department, book a demo with us here.