Introducing Live Translate: giving you more flexibility in patient communication

Real-time translation in 130+ languages - without storing any personal or patient data.

2025-03-10

News

Communication in health care is complex. No single solution can address every scenario, and while verified phrases or human interpreters are the safest options, they aren’t always available. That’s why we built Live Translate, a new add-on feature in the Care to Translate app, designed to give you more flexibility when communicating with patients.

With Live Translate, you get real-time translation across 130+ languages, enhancing our existing phrase library. This ensures you can communicate effectively, even when a predefined phrase isn't available.

What is Live Translate?

Live Translate is a cutting-edge feature that enables real-time speech-to-text, text translation, and text-to-speech, making multilingual patient conversations smoother than ever. Available on Android, iOS, and web, it provides seamless integration into your workflow, ensuring a better patient experience without compromising compliance.

Key features

  • 130+ languages supported
  • Real-time translation for immediate understanding
  • Speech-to-speech for natural conversations
  • GDPR-compliant: no personal or patient data stored
  • Works across Android, iOS, and web

How does Live Translate compare to Google Translate or other machine translation tools?

Unlike most generic translation tools, Live Translate is built specifically for health care. We’ve spent the last 10 years developing a medically verified phrase library together with language and medical experts. This allows us to customize translation models for better voice quality, improved text-to-speech performance, and higher translation accuracy. You could say Live Translate is powered by our phrase library.

But most importantly, Live Translate never stores patient data, ensuring compliance with healthcare privacy regulations.

Pro tip!

Use the phrase library when you communicate sensitive or complex information. Switch to Live Translate when gathering patient responses or handling unexpected situations beyond predefined phrases.

Who can access it?

Live Translate is currently available to all users on our Clinic and Enterprise plans.

Why we build this feature

Healthcare communication is multifaceted. While verified phrases and human interpreters are ideal, they’re not always feasible. Live Translate ensures that healthcare professionals always have a communication solution at hand, making Care to Translate the go-to app for multilingual healthcare interactions.

What our customers are saying

"This changes everything!"

Karolinska University Hospital

“This is exactly what we missed in the product before!”

Norwegian municipality

"This feature is a very important step on our journey"

“Our vision is to allow all healthcare professionals and patients to communicate no matter the language, and this new feature is one very important step of many on that journey.” says Alexander Gyllensvärd, CTO at Care to Translate. “I hope this feature will allow our users to help patients in even more situations, and that it will bring our app to new levels, where we discover new paths on our way to overcoming language barriers in health care.”

See it in action!

Interested in enabling Live Translate for your organization? Get in touch today to activate the feature or book a demo to see it in action.