What is Care to Translate and how does it work? (9 common questions and answers)

Effective communication in health care is crucial, yet language barriers can significantly hinder patient care. At Care to Translate, we are dedicated to overcoming these challenges with our innovative medical translation app. 

What is Care to Translate? 

Care to Translate is a medical translation app that helps healthcare professionals and patients communicate when no interpreter is present. Use the app to ask questions, give instructions or explain procedures. 

Learn more about how the app works through our demos. 

How does the patient respond?

Some users wonder how our app handles more complex patient responses beyond simple "yes" or "no" answers. Our app includes features like follow-up questions, different answer options and illustrative images. For example, after asking "Does it hurt?" you can follow up with "How much does it hurt?" accompanied by a pain scale from 1-10. 

“It’s extremely quick to ask and to reply to questions with the app.” - Social worker, Aker Sykehus, Norway

How do you take the patient's status into account?

In health care, the tone of communication is vital. Our content is crafted to be polite and neutral, suitable for medical consultations. We consider cultural nuances and the context of medical situations to ensure respectful and clear communication.

“The app enables informed communication with patients, empowering them to understand their condition and treatment, ultimately improving healthcare outcomes.” - Thoraxic Clinic, Oslo University Hospital, Norway

Is the language in the Care to Translate app understandable to people with no education?

Yes, we design our phrases to be clear and accessible, even for individuals with basic literacy skills. Our team of translators and proofreaders ensures that the language used is both appropriate and medically accurate. This approach guarantees that our content is understandable for people with low health literacy or limited educational backgrounds.

“Care to Translate addresses the vital need for effective communication in health care, ensuring patients understand safety measures and treatment details.” - Christian Lind, CEO at Soodia, Sweden

Can you add new phrases yourself?

Yes, you can add existing phrases from our extensive library to your playlists. Additionally, you can request new phrases that are not yet available. Our team reviews these requests to continuously expand and improve our content, ensuring it meets your needs.

"What we like is that the app is so comprehensive, with playlists that fit our clinic. And Care to Translate is constantly adding new phrases." - Radiology Clinic, Mälarsjukhuset, Sweden

What does it cost to add more content?

Many users ask about the cost of additional phrases. Our library offers numerous phrases at no extra cost, but custom phrases can be added for a fee. For detailed pricing information, please contact our sales team.

“Money is always an issue, and Care to Translate was a tool that we felt we could afford.” - Molde Municipality in Norway

Which Arabic dialects does Care to Translate support?

A common question we receive is about our support for different Arabic dialects. Our app currently includes Modern Standard Arabic (MSA), the widely understood written form taught in schools and used in media across Arabic-speaking countries. 

Although MSA is not spoken colloquially, it bridges communication gaps effectively. We are actively exploring the addition of spoken Arabic dialects, recognizing the complexities of standardization and mutual intelligibility.

"I speak Arabic in addition to Swedish and English myself, and I was impressed with how good the Arabic is in the app.” - Doctor, Karolinska University Hospital, Sweden

Does Care to Translate use AI?

Care to Translate sets itself apart by combining advanced AI technology with human expertise. Unlike general translation tools like Google Translate, every medical term and phrase is verified by native speakers with medical background. This ensures accuracy, contextual correctness, and cultural sensitivity, which are critical in medical settings.

"Everyone I've shown the app to says that it's better than Google Translate." - Sykehuspartner HF, Norway

Learn more about Care to Translate

Explore Care to Translate and see how our solution can enhance healthcare communication. With our commitment to accuracy, cultural sensitivity, and continuous improvement, we provide a tool that meets the diverse needs of healthcare providers and their patients.

Start your journey towards better communication in health care today. Contact us today.